The Analysis of Effectiveness of Charity and NGOs in Improving the Resilience of Clients: Case study: MAXAInsttitue

Document Type : Research Article

Authors

University of Isfahan

10.22084/csr.2025.31223.2379

Abstract

The aim of the present study is to evaluate the effectiveness of the Iranian Cancer Control Charity (MAXA) in improving the resilience of those in need of treatment in Isfahan. The present study was conducted with a mixed method and a sequential exploratory design. Considering the social construction of resilience and to prevent the imposition of preconceived concepts in other cultural contexts, a qualitative study was first conducted to understand the meaning and concept of resilience with 10 treatment clients referring MAXA. These clients were from the deprived and underprivileged classes of Isfahan and were selected for interviews using a purposive sampling method. Subsequently, based on the themes obtained, a quantitative study was conducted in the form of a face-to-face survey among 150 of the clients. Resilience for the clients is characterized by concepts such as trying to make sense of the illness, relying on social support, self-reliance, hope and looking to the future, relying on spiritual matters, acceptance, and adaptation. In addition, from the clients' perspective, the services provided by MAXA had a great impact on improving their resilience components. NGOs and charities active in the field of treatment should continuously evaluate the effectiveness of their services in order to increase accountability and transparency and improve performance. In this regard, in addition to paying attention to the treatment, they should pay attention to improving the clients' resilience and increasing their individual (mental and physical) and social abilities to adapt to the illness and improve the quality of life.

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